For the provision of services by Analytics-FX GmbH, Bahnhofstrasse 4, Switzerland, 6340 Baar, email: support@analytics-fx.com (hereinafter referred to as the "Contractor") to its clients (hereinafter referred to as the "Client").
1.1 These General Terms and Conditions (GTC) apply to all contracts between the Client and the Contractor for the use of the AnalyticsFX platform, including free accounts, paid subscriptions, add-ons and one-off purchases. The Client accepts these GTC when creating an account or making a purchase.
1.2 In the event that additional contractual documents or terms have been agreed in writing or in text form, the provisions of such documents shall prevail in the event of conflict with these GTC.
1.3 The Contractor does not recognise any terms and conditions of the Client that deviate from these GTC, unless expressly agreed in writing.
2.1 The Contractor provides an online platform for trading research and analytics. Depending on the plan, it includes market data and analytics tools (such as screeners, seasonality, positioning, options and fundamental data), backtesting and replay, a trading journal and connections to trading accounts, an AI research assistant, programmatic access via an API and an MCP connector, and competitive formats such as the Arena and tournaments.
2.2 The features included in each plan, add-on and AI credit allowance are those described on the Contractor’s plans page at the time of purchase. The Free plan is provided without charge and its scope may be changed at any time.
2.3 The Contractor shall perform the agreed services with the greatest care, diligence, and in accordance with the latest industry standards and knowledge.
2.4 Availability and changes. The Contractor aims for high availability of the platform but does not guarantee uninterrupted or error-free operation. Maintenance, updates, outages of third-party providers (including data, AI and payment providers) and events outside the Contractor’s control may temporarily limit access. The Contractor may further develop, change or replace features and data sources, provided the core functionality of the Client’s paid plan is substantially maintained for the current billing period. If a change materially reduces the paid features, the Client will be notified by email and may cancel with immediate effect, with a pro-rata refund of fees already paid for the remainder of the billing period.
2.5 No investment advice. The services are analytical, educational and statistical tools. Nothing the platform produces, including assistant answers, hypothesis verdicts, backtest results, screeners, signals, alerts, briefings or scores, constitutes investment advice, a personal recommendation, a solicitation to buy or sell any financial instrument, or an offer of portfolio management, and none of it is issued under a licence from FINMA or any other financial supervisory authority. The Client decides alone whether and how to act on anything the platform shows.
2.6 Hypothetical results and risk. Backtests, replays, walk-forward tests, simulations and demo accounts are hypothetical. They are computed on historical data, they do not represent real orders and they cannot reproduce the liquidity, slippage, execution, fees or emotional conditions of live trading. Past performance and hypothetical performance are not indicative of future results. Trading leveraged instruments, including foreign exchange, contracts for difference, futures and crypto assets, carries a high risk of loss, and the Client may lose more than the capital deployed. The Client should not trade with money they cannot afford to lose.
2.7 Automatically generated output. Parts of the platform, in particular the research assistant, are generated by artificial intelligence systems. The Client is interacting with an AI system and not with a human adviser. AI output can be incomplete, outdated or factually wrong even when it is presented with citations, statistics or confidence language, and the Client is responsible for verifying any figure, quotation or source before relying on it. Where the platform states how a result was computed, over which period and with which limits, those statements are part of the result and must be read with it.
2.8 Third-party material and data. The platform quotes and processes material published by central banks, public institutions and other third parties under their respective terms of use. That material remains the property of its publishers, is generally available free of charge from them, and is reproduced here only to the extent those terms allow. Market data and derived datasets may be delayed, incomplete or revised, and the Contractor gives no warranty as to their accuracy, timeliness or fitness for any particular purpose.
3.1 The Client must provide accurate registration details and keep their login credentials confidential. Accounts are personal and may not be shared with or transferred to other persons. The Client is responsible for activity carried out through their account.
3.2 The Client shall not:
3.3 API and MCP access. API keys and MCP authorisations are personal to the Client and must be kept secret. Use is subject to the rate limits and usage allowances of the Client’s plan and to the documentation published by the Contractor. Requests made with the Client’s keys or authorisations are attributed to the Client. The Contractor may revoke keys or authorisations that are compromised or used in breach of these GTC.
3.4 If the Client breaches this Section 3, the Contractor may temporarily suspend the account or the affected features, in proportion to the breach and, where reasonable, after a warning. Serious or repeated breaches entitle the Contractor to terminate the contract for good cause under Section 6.2.
4.1 The fees are those shown on the Contractor’s website (pricing) and in the platform at the time of purchase, including the plans and add-ons on offer and their prices. The price that applies is the one shown before the Client confirms the purchase.
AI credit packs for the research assistant are offered as one-off purchases at the prices shown in the platform at the time of purchase (see Section 4.10).
4.2 Discounts: The Contractor may offer discounts from time to time, which will be communicated through newsletters or other promotional means. Such discounts are subject to the terms specified in the promotional offer.
4.3 Taxes: The prices listed above are inclusive of taxes.
4.4 Payment Processor: Payments are processed via Stripe. The Client agrees to provide accurate payment information, and Stripe will handle payment processing. Stripe accepts various payment methods, including credit cards, debit cards, and other available payment methods.
4.5 Billing Cycle and Due Dates: Subscription fees are billed based on the selected plan:
4.6 Payment Failure: In the event of a payment failure or expired payment details, the Client will lose access to the software until the payment is successfully processed.
4.7 Subscription fees are charged in advance at the start of each billing period to the payment method stored with the Payment Processor. The Contractor issues an invoice or receipt by email (e.g., PDF) for each payment.
4.8 Automatic Renewal: Paid subscriptions renew automatically at the end of each billing period for a further period of the same length (one month, one quarter or one year) at the price then applicable (subject to Section 4.12). The fee for the new period is charged to the Client’s stored payment method on the renewal date, unless the Client has cancelled the subscription before that date in accordance with Section 6.
4.9 No Refunds: Subscription fees are payable in advance for each billing period. Except where these GTC or mandatory law provide otherwise (in particular the right of withdrawal under Section 10), fees already charged are not refunded, in whole or in part. This applies in particular where the Client did not cancel before a renewal date, did not use the platform during a billing period, or cancels part-way through a billing period. It is the Client’s responsibility to cancel in time if they do not wish the subscription to renew.
4.10 AI Credits: The monthly AI allowance included in a plan applies per calendar month and does not carry over. Purchased AI credit packs are added to the Client’s credit balance once payment has cleared and do not expire while the account exists. They are used only after the included allowance for the month is exhausted. Purchased credits are not refundable or exchangeable for cash, except where mandatory law provides otherwise, and any unused balance lapses when the account is closed or the contract is terminated for good cause by the Contractor.
4.11 Plan Changes: An upgrade to a higher plan or a longer billing period takes effect immediately; the price difference for the rest of the current billing period is charged pro rata. A downgrade to a lower plan or a shorter billing period takes effect at the end of the current billing period, until which the current plan remains available.
4.12 Price Changes: The Contractor may change the prices of plans and add-ons. A price increase applies to an existing subscription only from the first renewal falling at least 30 days after the Client has been notified by email. The notice states the new price and the date it applies. The Client may cancel before that date in accordance with Section 6, in which case the old price applies until the subscription ends. Promotional prices apply for the period stated in the offer.
5.1 The Contractor shall be liable without limitation for damages resulting from wilful misconduct or gross negligence, for injury to life, body or health, and in cases of mandatory statutory liability. For negligent breaches of essential contractual obligations, liability is limited to foreseeable, typical damages. Essential obligations are those necessary to achieve the purpose of the contract and on which the Client may rely. Any further liability is excluded. These limitations also apply to legal representatives and agents of the Contractor.
5.2 The Client agrees to indemnify and hold the Contractor harmless from any third-party claims arising from violations by the Client of these GTC or applicable law.
6.1 A subscription runs for the billing period of the selected plan and renews as set out in Section 4.8. The Client may cancel a subscription at any time in the account settings or by email to support@analytics-fx.com. Cancellation takes effect at the end of the billing period then current; access to the paid features continues until that date and ends thereafter. Cancelling does not give rise to a refund of the current billing period (Section 4.9). Where the mandatory law of the country in which a consumer Client is resident entitles them, after the initial term of a subscription, to terminate on shorter notice than the end of a renewed period, the Client may terminate on that notice, and fees already paid for the time after the termination takes effect are refunded pro rata.
6.2 Both parties may terminate the contract without notice for good cause. Good cause for the Contractor includes in particular serious or repeated breaches of Section 3 and repeated payment failures. Fees already paid are not refunded where the Contractor terminates for good cause caused by the Client.
6.3 The Client may close their account at any time. Before the contract ends, the Client is responsible for saving any data they wish to keep. After the contract ends, the Contractor deletes or anonymises the Client’s data in accordance with the Privacy Policy, unless retention is required by law. The Contractor confirms the deletion upon request.
7.1 The Contractor undertakes to treat all information obtained in connection with the contract as strictly confidential and to impose a corresponding confidentiality obligation on employees or third parties with access to such information. This obligation remains in force indefinitely beyond the term of the contract.
7.2 The Contractor shall comply with all applicable data protection laws, in particular the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).
8.1 Swiss law shall apply, excluding the United Nations Convention on Contracts for the International Sale of Goods (CISG).
8.2 If any provision of these GTC is or becomes invalid, this shall not affect the validity of the remaining provisions.
8.3 If the Client is a business entity, a public law institution, or has no place of jurisdiction in Switzerland, the place of jurisdiction shall be the Contractor’s registered office. Mandatory jurisdictions remain unaffected.
8.4 The choice of law in Section 8.1 does not deprive a consumer of the protection of the mandatory provisions of the law of the country in which they are habitually resident.
8.5 The Contractor may amend these GTC for valid reasons (e.g., changes in law, court rulings, security requirements, or new features). Clients will be informed of any changes by email at least 30 days before they take effect. Changes that do not affect the main obligations of the parties, such as the description of new features or editorial corrections, are deemed accepted if the Client does not object within that period; the notice will point this out. Changes to the main obligations, in particular to the scope of a paid plan or to fees, require the Client’s consent, or are governed by Section 2.4 and Section 4.12 respectively. If the Client objects, the changes will not apply, and either party may terminate the contract at the time the changes were to take effect, with a pro-rata refund of fees already paid for the time after termination.
The Contractor is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. For any complaint, the Client can contact the Contractor at support@analytics-fx.com.
10.1 This Section 10 applies only to a Client who is a consumer domiciled in the European Union or the European Economic Area. A “consumer” is any natural person who enters into the contract for purposes that are predominantly outside their trade, business, craft or profession. Under Swiss law, distance contracts concluded online are not subject to a statutory right of withdrawal. The following rights are granted to EU/EEA consumers in accordance with mandatory European consumer protection law.
10.2 You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period is 14 days from the day on which the contract was concluded.
10.3 To exercise the right of withdrawal, you must inform us (Analytics-FX GmbH, Bahnhofstrasse 4, 6340 Baar, Switzerland, email: support@analytics-fx.com) of your decision to withdraw from this contract by means of a clear statement (for example, a letter sent by post or an email). You may use the model withdrawal form set out below, but it is not obligatory.
10.4 To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
10.5 If you withdraw from this contract, we shall reimburse all payments received from you without undue delay and no later than 14 days from the day on which we are informed of your decision to withdraw. We will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise; in no event will you be charged any fees as a result of the reimbursement.
10.6 The Contractor’s service consists of access to a digital online platform (digital content not supplied on a tangible medium and/or a digital service). In accordance with Article 16(a) and (m) of Directive 2011/83/EU, your right of withdrawal expires early and is lost where:
10.7 At the point of purchase you are asked to give this express consent and acknowledgment by an affirmative action (for example, ticking a dedicated checkbox). Once you have given that consent and access to the platform has been activated, your 14-day right of withdrawal no longer applies. If you do not give this consent, performance will begin only after the 14-day withdrawal period has expired.
(Complete and return this form only if you wish to withdraw from the contract.)
To Analytics-FX GmbH, Bahnhofstrasse 4, 6340 Baar, Switzerland, email: support@analytics-fx.com:
- I/We hereby give notice that I/We withdraw from my/our contract for the provision of the following service:
- Ordered on:
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
11.1 The platform, its software, design, analyses, indicators and the data compiled by the Contractor are protected by intellectual property rights. For the term of the contract, the Client receives a non-exclusive, non-transferable right to use them for their own purposes within the scope of their plan and these GTC. Third-party material remains subject to Section 2.8.
11.2 Content the Client uploads or creates on the platform, such as journal entries, screenshots, strategies, research files and chat messages (“User Content”), remains the Client’s. The Client grants the Contractor the rights needed to store, process and display User Content in order to provide the services, including processing by the AI and infrastructure providers named in the Privacy Policy. Content the Client chooses to make visible to others, such as a public profile or Arena results, may be shown to other users for as long as it is published. The Client is responsible for having the necessary rights to User Content.
11.3 As between the parties, output generated by the AI research assistant for the Client may be used by the Client freely, subject to Section 2.7 and to the rights of third parties in any material it reproduces.
12.1 Participation in Arena matches and tournaments is open to users whose plan includes them and is not subject to any separate entry fee. Results are computed on simulated trades and confer no claim to any payment other than an announced prize.
12.2 Where a tournament announces prizes, the prizes, eligibility and any additional conditions are stated on the tournament page. Prizes are awarded to the winners determined by the platform’s final ranking after the Contractor has verified the result. The Contractor contacts winners using the account’s email address; a prize not claimed within 30 days of that contact lapses. Prizes cannot be exchanged for cash unless stated otherwise. Any taxes on a prize are the winner’s responsibility.
12.3 The Contractor may disqualify participants and withhold or reclaim prizes in cases of manipulation, use of multiple accounts, collusion, exploitation of technical errors or any other breach of Section 3. If a technical fault materially affects a match or tournament, the Contractor may void, repeat or adjust the affected results.